Six Sigma projects use the DMAIC (Define-Measure-Analyze-Improve-Control) method for improving inefficient processes. The DMAIC process relies heavily on accurate information getting collected within the measurement and analysis phases. Information systems support plays an integral role in the measurement and analysis of processes. We can help you apply the appropriate tools and measures from a wide variety of choices. Some, such as histograms, Pareto charts and Scatter diagrams, may already be familiar. Other products such as QFD or Voice of the Customer, probably aren’t, though many clients report that these customer-centric tools are often the ones they find the most useful.
Whatever the need, Collective Dynamics can assist you in applying Six Sigma principles and techniques to your business or IT processes. |
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